Responsible Gaming at bg111

Q: How do I self-exclude from bg111?

Contact our support team at support@bg111.ws and request a self-exclusion. You can choose a temporary period (1 week, 1 month, 6 months) or a permanent exclusion. During this period you will be unable to log in, deposit, or place bets. Self-exclusion is processed within 24 hours of your request.

We believe gaming should be enjoyable and within your control. Discover the tools and guidance bg111 provides to keep your experience safe, balanced, and fun.

🔞 21+ Only — Adults Aged 21 and Above

Our Commitment to You

At bg111, we take responsible gaming seriously. Our platform is designed for adults aged 21 and above who choose to engage with online gaming as a form of entertainment — not as a source of income or a way to solve financial problems. We encourage every player across Dhaka, Chittagong, Sylhet, and all of Bangladesh to play within their personal limits.

Gambling can be entertaining when approached responsibly. However, we recognise that for a small number of people it can become problematic. bg111 provides practical tools to help you stay in control: deposit limits, weekly spending caps, session time reminders, cooling-off periods, and full self-exclusion options. These features are available directly through your account settings and our support team.

If you ever feel that gambling is no longer fun, that you are chasing losses, borrowing money to play, or hiding your activity from family — please pause. These are warning signs. Our support team at bg111 is available to assist you, and we can help connect you with appropriate resources. Remember: gaming should always remain a choice, never a compulsion.

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Gambling carries financial risk. Never wager more than you can afford to lose. bg111 does not provide financial advice. If gambling is affecting your mental health, finances, or relationships, seek help immediately. This platform is strictly for adults aged 21 and above.

Player Protection Tools

bg111 gives you full control over your gaming activity. Use these built-in tools at any time through your account or by contacting our support team.

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Self-Exclusion

Temporarily or permanently exclude yourself from bg111. Request periods of 1 week, 1 month, 6 months, or indefinitely via support.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep spending within your budget. Limits take effect immediately and can be reduced at any time.

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Time-Out Feature

Take a short break from your account for 24 hours, 48 hours, or up to 7 days. During a time-out your account access is paused.

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Loss Limits

Cap your maximum permitted losses per session, per day, or per week. Once the limit is reached, play automatically stops.

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Activity History

Review your complete betting and deposit history at any time to keep track of how much time and money you are spending on the platform.

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Reality Check Alerts

Enable on-screen reminders at set intervals (every 30, 60, or 90 minutes) so you always know how long your current session has been running.

Tips for Healthy Gaming

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Set a Budget Before You PlayDecide how much you are comfortable spending before you log in. Never exceed that amount, regardless of whether you are winning or losing.
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Never Chase Your LossesLosing is part of gambling. Attempting to win back lost money by placing larger bets is a recognised warning sign of problem gambling. If you find yourself doing this, stop and take a break.
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Balance Gaming with Other ActivitiesGaming is one of many ways to relax. Prioritise family time, outdoor activities, and social events. During Eid, Pohela Boishakh, and other festivals, step away from the screen and enjoy life beyond gaming.
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Keep Gaming Private and PersonalNever share your bg111 account credentials with others. Do not play on behalf of other people or allow minors anywhere near your account. Your account is your sole responsibility.

Need Support? We Are Here

If gambling is causing distress or you simply need guidance on using our responsible gaming tools, reach out to our support team any time. We respond within 2 hours during Bangladesh Standard Time peak hours.

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Contact Our Support Team

Email us any time — we typically respond within 2 hours during peak Bangladesh Standard Time hours. We are here to help, not to judge.

[email protected]

Frequently Asked Questions

What is the minimum age to play on bg111?

bg111 is strictly for players aged 21 and above. We perform age verification checks on all accounts. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

How do I set a deposit limit on my bg111 account?

Log in to your bg111 account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Limits are applied immediately. To increase a limit, a 7-day cooling-off period applies to protect against impulsive decisions.

How do I self-exclude from bg111?

Contact our support team at [email protected] and request a self-exclusion. You can choose a temporary period (1 week, 1 month, 6 months) or a permanent exclusion. During this period you will be unable to log in, deposit, or place bets. Self-exclusion is processed within 24 hours of your request.

What should I do if I think I have a gambling problem?

Please stop playing immediately and contact our support team. We can apply a self-exclusion to your account straight away and help you find appropriate guidance. Signs of a gambling problem include chasing losses, borrowing money to gamble, lying about gambling activity, and neglecting family or work responsibilities.

Can I use the time-out feature if I need a short break?

Yes. The time-out feature lets you pause your account for 24 hours, 48 hours, or up to 7 days. Simply request it via account settings or by emailing [email protected]. During the time-out period all login access and betting activity is suspended.

Continue Playing Safely on bg111

Whenever you are ready, our games are here — cricket betting, slots, live casino, and more. Play at your own pace, within your own limits.